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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Kay Wolf

October 23, 2026

5 out of 5 rating by Kay Wolf
"Conner Landry was so efficient in writing my auto policy & renter’s policy. He made everything so easy & really worked to get me affordable options"
We responded:
"Kay, thank you for the amazing review! Our Lafayette insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Brad Saloom, your State Farm Agent "
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Amanda Bertrand

October 20, 2026

5 out of 5 rating by Amanda Bertrand
"Emma is the Furture of Your Insures ... Also she knew the ends and out to the Question s to my policy.Also She Is YOUR BIGGEST ASSET To Your COMPANY..
Mr.Brad."
We responded:
"Thank you so much for your kind review, Amanda!  If you need insurance assistance, we are just an email or call away! - Brad Saloom, your State Farm Agent   "
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Angela Harrison

October 18, 2026

5 out of 5 rating by Angela Harrison
"We would like to thank Brittany for helping us through navigating options for our final expenses. Would definitely recommend Brad Saloom State Farm! 👌"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Lafayette insurance team. "
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Charles Miller

October 16, 2026

5 out of 5 rating by Charles Miller
"Mr Connor stays in contact and is very concerned about my needs insurance wise , He works really hard on getting me the best insurance coverage and rates. If I ever need anything all I have to do is call him and he’s on it."
We responded:
"Hi Charles, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Brad Saloom’s team.  Please reach out to us if any questions come up!  - Brad Saloom’s Insurance Team "
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Deidra Nixon

October 16, 2026

5 out of 5 rating by Deidra Nixon
"Exceptional service. Brad communicated well with me pertaining to my auto coverage and other coverages as well. I appreciate his follow up calls, his patience, and honesty upon answering my questions. Great guy to work with."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Brad Saloom’s team. "
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Vickie Fannaly

October 15, 2026

5 out of 5 rating by Vickie Fannaly
"Excellent service and rate. Extremely helpful and my best rate just got better. Thank you!!!"
We responded:
"Thank you for the great review! We’re thrilled you had an excellent experience and appreciate your rating. We look forward to serving you again soon! ⭐️Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
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Jasmine Brickhouse

October 15, 2026

5 out of 5 rating by Jasmine Brickhouse
"Love this company just switched over to them and prices are way better than others and the customer service is amazing! My agent is Conner and he has been nothing but helpful! Thank you!"
We responded:
"Jasmine, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Lafayette insurance team! - Your State Farm Agent, Brad Saloom "
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Emily Houston

October 12, 2026

5 out of 5 rating by Emily Houston
"Wonderful service — was able to get me a policy much better priced than my current company. Connor went above and beyond and made sure to get us the insurance we needed at a price that worked for our family! Highly recommend!"
We responded:
"Thank you for the 5-star review of Brad Saloom’s team - we really appreciate your kind words! "
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Vincent Russo

October 8, 2026

5 out of 5 rating by Vincent Russo
"Brad Saloom and his staff are always there for us. Call Brittany when we have questions or need help. Recommend them highly if you need auto or home insurance."
We responded:
"Thanks so much for the amazing review, Vincent! We really appreciate your support here in Lafayette. Just reach out anytime if you need us - we’re here for you. "
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Hunter Lange

October 7, 2026

5 out of 5 rating by Hunter Lange
"Brittany was fantastic and helped me along the way, explaining the details well and making it all easy to understand. Thank you! You guys saved me close to $50 a month!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Brad Saloom’s team. "
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Julian Martin

August 28, 2026

4 out of 5 rating by Julian Martin
"You could not bring your prices down to your competition ive drove over 1 million miles in big trucks i retired with no tickets and no accidents i drive less than 50 miles a weak i got my insurance for 1/2 of what yall was charging yall are very nice but im on a fixed income an can,t afford to pay that much on my car that i dont hardly drive just to the grocery store 4 miles up the road from my house thank yall for your service yall get your prices down i would love to come back"
We responded:
"Thank you for your 4-star review—we truly appreciate your feedback and are happy to hear you had a positive experience with our Lafayette insurance team. "
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Isaiah Simmons

August 14, 2026

5 out of 5 rating by Isaiah Simmons
"Great customer service! I can’t complain about anything."
We responded:
"Hi Isaiah, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Brad Saloom’s team.  Please reach out to us if any questions come up!  - Brad Saloom’s Insurance Team "
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Natalie Dill

July 17, 2026

5 out of 5 rating by Natalie Dill
"Thank you all for the birthday wishes and my awesome insurance. I love the customer service and my benefits. My insurance renewed and it actually went down almost an hundred dollars 🙌🏾🙌🏾 and that’s with car and rental insurance. Thank you State Farm ‼️"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Trey Hebert

July 9, 2026

5 out of 5 rating by Trey Hebert
"Emma was awesome. She made it effortless! Thank you!!!"
We responded:
"Thank you for the 5-star review, Trey! Here on State Farm Agent Brad Saloom’s Team, we are proud to serve our community and appreciate your recognition. "
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Carl O'Banion

July 9, 2026

5 out of 5 rating by Carl O'Banion
"Working with Emma at State Farm was an absolute breeze! She made the entire process of switching over from Geico incredibly fast and easy. Emma took the time to seamlessly sync my homeowners and auto policies, landing me a fantastic multi-line discount in the process. If you want someone who is efficient, knowledgeable, and looking out for your wallet, ask for Emma!"
We responded:
"Carl, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Brad Saloom’s Team!"
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Mark Elder

June 24, 2026

5 out of 5 rating by Mark Elder
"Due to Tropical storm Arthur, my SUV sustained windshield damage.
I called my State Farm agent; Brad Saloom and his assistant Emma took action right away.
1> They arranged a rental car for me via Enterprise.
2> Emma put me in touch with a very reputable local glass company.
All of this transpired on a Friday late morning. By Monday a.m. my windshield was replaced to my complete satisfaction. The rental was returned and I was 100 % satisfied.
Remember the old adage, you pay for what you get.
Well, it's true.
Are there cheaper insurance companies promising cheaper rates, probably. Are they going to be there when you need them, maybe, can they provide the service you need, probably not.
I am very satisfied with State Farm and my local agent, B. Saloom. And greatly appreciate Emma's effort and patience in dealing with my claim."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Brad Saloom’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lafayette ."
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Christy Faulk

June 11, 2026

5 out of 5 rating by Christy Faulk
"Logan was very helpful, I appreciate the way he handled himself 🥰"
We responded:
"Wow, thank you for the 5-star review, Christy! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Nelson Andrus

June 5, 2026

5 out of 5 rating by Nelson Andrus
"Great service"
We responded:
"Thank you so much for the wonderful feedback! We’re glad you had a great experience and that we could help. We appreciate your business and hope to see you again for your next visit! Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
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Chris Arimah

May 5, 2026

5 out of 5 rating by Chris Arimah
"This is a very good and efficient insurance agency. They were able to give be me a very good quote on my auto insurance that was much better than my previous policy so it was a no brainer to switch. And a shout out to Chandler who was persistent with his calls and handled everything in a very efficient manner. I even switched my home insurance too. Thanks guys."
We responded:
"Thank you so much for your kind words and for choosing us for both your auto and home insurance! We’re thrilled to hear that Chandler was able to provide you with excellent service and a great quote. Your satisfaction means a lot to us, and we look forward to continuing to assist you with all your insurance needs. Thanks again for trusting our team! Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
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Eric Broussard

April 30, 2026

5 out of 5 rating by Eric Broussard
"Thank you Brittany for saving me money on my auto insurance."
We responded:
"Eric, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Brad Saloom’s Team—we are always here to help!"
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Valerie Jagneaux

April 6, 2026

5 out of 5 rating by Valerie Jagneaux
"Brad is just GREAT! Knowledgeable, friendly and patient. He should get a raise. Hard to find people like him these days."
We responded:
"Thank you for the amazing review, Valerie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Tiffany Deville

March 26, 2026

5 out of 5 rating by Tiffany Deville
"Connor was great! He helped us switch from progressive and saved us a good amount of money. He also helped us get a mortgage protection plan/life insurance policy!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Lafayette to know that you had such a wonderful experience with us here on State Farm Agent Brad Saloom’s Team."
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Nicole Stevens

March 26, 2026

5 out of 5 rating by Nicole Stevens
"Amazing kind and wouldn’t be with anyone else!! Love me some State Farm!! Best agent ever!!"
We responded:
"Thank you so much for the 5-stars, Nicole! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Brad Saloom’s Team anytime."
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Cory B

March 13, 2026

5 out of 5 rating by Cory B
"Switched over to State Farm from allstate.
Changed my auto insurance and got life insurance, saved a lot of money.
Thanks Brittany for helping me through the process. Would definitely recommend Brad Salooms state farm!"
We responded:
"Thank you for sharing your experience, Cory! I'm delighted to hear that Brittany was able to assist you in finding a better rate and coverage for your car and life insurance. It's wonderful to know that you're now saving money and have the coverage you need. We appreciate your trust in us and are always here to help with any future insurance needs. Let us know if there's anything else we can do for you! Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
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tanya mallet

March 3, 2026

5 out of 5 rating by tanya mallet
"After thinking i would never be able to either afford a life insurance policy or be approved for one at my age Conner and Chelsey were able to not only help me get one but answer all of my questions completely and kindly! Now I know when it's my time i won't have to leave the expenses for my children to shoulder.

I can't thank them enough!!"
We responded:
"Thank you, Tanya! I'm happy to hear that Connor and Chelsey were able to provide valuable information and make the process easy for you. We appreciate your trust in us for your life insurance needs and look forward to continuing our work together. If you have any more questions or need assistance, feel free to reach out! Brad Saloom - State Farm Insurance Agent, Lafayette, LA"